Delivery

Find out here all the information on delivery and returns

Shipping Definitions: UK

Economy: Royal Mail 2nd Class 3-5 days not insured for lost package, none track-able service

Standard: DPD Next Day insured and tracked service 1 hour delivery window- Order before 2pm Excludes N.I which is a 2 day service. (Please note if an order is made on Friday before 2pm the order will be delivered the following MONDAY as deliveries are only made on Working Days)

PLEASE NOTE NEXT DAY DELIVERY IS MONDAY - FRIDAY.

We do not ship on the weekend. 

International:

Spain - DPD Classic 3-4 Days insured and tracked service 1 hour delivery window

Italy – DPD Classic 3-4 Days insured and tracked service 1 hour delivery window

France – DPD 2-3 Days insured and tracked service 1 hour delivery window

Germany - DPD 2-3 Days insured and tracked service 1 hour delivery window

USA – DPD 2-4 Days  insured and tracked service 

Canada – DPD 2-4 Days  insured and tracked service 

Australia – DPD 3-5 Days  insured and tracked service 

Rest Of The World 10-30 day insured and tracked service

UK deliveries are sent by Royal Mail or DPD, a tracking number will be updated to your order when this service is used and when tracking number is generated by courier.

Purchases sent via royal mail are sent either 1st or 2nd class delivery, lost packages are only classed as "lost" after 30 days from Royal Mail processing the package. Claims for compensation from Royal Mail can ONLY be made after this time scale.

If you class your purchase as "Urgent" or is needed by a specific date please use our Express service which is a signed for 24 hour service.

All International sales are sent via international signed for service unless other wise stated in listing, this requires a signature for proof of delivery. Tracking numbers are updated to your purchase when made available from courier. If package is not signed for you will have to contact the courier for a re-delivery which is at the cost of the customer or collect from a local depot.

All international packages are covered by insurance provided by the courier of up to £50 if you require a higher value please contact us before purchasing. 

International delivery is between 10-30 days depending on your location, if you are unsure of the time scale on your purchase please contact us and we will endeavour to you give an ETA. 

WE aim to use the best possible couriers at the most competitive rates, so your purchase is as smooth as possible, if you are unsure which service to use please don't hesitate to contact us via email. 

Upon acceptance of your order you may cancel at any time between placing your order and up to seven days after receipt of the goods. Cancellation must be made by email. You will be given a Returns Authorisation Number for tracking purposes. Once you have cancelled the order you have a legal ‘duty of care’ to take good care of the goods. You must return the goods at your expense to the address given to you on the Returns Authorisation Form. We would advise a recorded delivery for small items, and an insured delivery for larger items, and of more value. The refund will be processed within 30 days of the order date. Where goods have been returned in a poor state a 20% restocking fee shall apply. All goods sold via the internet are sold in accordance with the consumer protection (distance selling) Regulations 2000. These terms and conditions do not affect your statutory rights. Return Address: Factory Moto Ltd C/O All Stars Direct The Old Mill House, Deakins Park, Blackburn, Road,Egerton, Bolton, BL7 9RP

Size Guide

THE SIZE GUIDE THAT YOU CAN SEE BELOW SHOWS YOU HOW TO CONVERT SIZES OF OUR PRODUCTS. MEASURES ARE INDICATED IN CM 

The sizes below are measured from arm pit to arm pit, to get UK sizes double the size then divide by 2.5 

 

MAN'S T-SHIRT AND POLO

 

Size S M L XL XXL
Chest 48,5 50,5 52,5 55,5 59,5
Length 70 71,5 73 75 77
Shoulders 42 44 46 49 53

 

MAN'S FLEECE AND JACKET

 

Size S M L XL XXL
Chest 53 55 57 59 61
Length 66 68 70 72 74
Shoulders 47 49 51 53 55

 

MAN'S PANTS

 

Size M L XL
EUR Size 44 46 48

 

WOMEN'S T-SHIRT

 

Size XS S M L XL
Chest 40 41,5 43 44,5 46
Length 56 58 60 62 64
Shoulders 33 34 35 36 37

 

WOMEN'S TOP

 

Size XS S M L XL
Chest 37 38,5 40 41,5 43
Length 58 60 62 64 66

 

WOMEN'S FLEECE

 

Size XS S M L XL
Chest 42 44 46 48 50
Length 60 62 64 66 68
Shoulders 35 37 39 41 43

 

KID'S T-SHIRT AND POLO

 

Size 0/1 2/3 4/5 6/7 8/9 10/11
Chest 28,5 31,5 34,5 37,5 40,5 43,5
Length 37 40,5 44 47,5 51,5 56
Shoulders 22,5 24,5 26,5 28,5 30,5 32,5

 

KID'S FLEECE

 

Size 0/1 2/3 4/5 6/7 8/9 10/11
Chest 28,5 31,5 34,5 37,5 40,5 43,5
Length 37 40,5 44 47,5 51,5 56
Shoulders 26 28 30 32 34 35