Returns & Refunds

OUR RETURNS POLICY

You have 14 calendar days to open a returns request with us. This two-week period starts from the day you have received all of the items in your order – please note the request will not be accepted if it is requested after 14 days.

If you receive faulty goods, you may also have the right to return these goods and to ask us to replace them or get a refund.

FAULTY GOODS

Firstly we are really sorry if you have received faulty goods and the item is not in perfect condition. If you send an email on our Contact Us page we will be more than happy to help and get this sorted as soon as possible.

Please include the below to speed this process up:

  1. Order number
  2. Picture of the fault
  3. Description of the fault

HOW DO I OPEN A RETURNS REQUEST?

  1.  Go to our Returns Page
  2. Enter your order number and email address (Order number needs ASD at the front of the number to be recognized) 
  3. Once we have looked into it, we will then approve it
  4. Once approved you will receive the information via email 

HOW TO RETURN AN ITEM

  1. Re-pack your item(s) in the original packaging, or in a secure, waterproof package with labels and tags still attached.
  2. Cover your original address label with our address.
  3. Return your package via the Post Office, remembering to get proof of postage. Please don’t post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return.

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method within 10 days after the item has been checked over.

ITEMS NOT RECEIVED IN THE ORIGINAL CONDITION

We have a very strict policy that all items must be in the original condition, with the tags attached and also the original packaging.

The item will not be refunded and will be returned to you if:

  1. The tags are not attached
  2. The item has been worn/has dirty marks
    Size Guide

    THE SIZE GUIDE THAT YOU CAN SEE BELOW SHOWS YOU HOW TO CONVERT SIZES OF OUR PRODUCTS. MEASURES ARE INDICATED IN CM 

    The sizes below are measured from arm pit to arm pit, to get UK sizes double the size then divide by 2.5 

     

    MAN'S T-SHIRT AND POLO

     

    Size S M L XL XXL
    Chest 48,5 50,5 52,5 55,5 59,5
    Length 70 71,5 73 75 77
    Shoulders 42 44 46 49 53

     

    MAN'S FLEECE AND JACKET

     

    Size S M L XL XXL
    Chest 53 55 57 59 61
    Length 66 68 70 72 74
    Shoulders 47 49 51 53 55

     

    MAN'S PANTS

     

    Size M L XL
    EUR Size 44 46 48

     

    WOMEN'S T-SHIRT

     

    Size XS S M L XL
    Chest 40 41,5 43 44,5 46
    Length 56 58 60 62 64
    Shoulders 33 34 35 36 37

     

    WOMEN'S TOP

     

    Size XS S M L XL
    Chest 37 38,5 40 41,5 43
    Length 58 60 62 64 66

     

    WOMEN'S FLEECE

     

    Size XS S M L XL
    Chest 42 44 46 48 50
    Length 60 62 64 66 68
    Shoulders 35 37 39 41 43

     

    KID'S T-SHIRT AND POLO

     

    Size 0/1 2/3 4/5 6/7 8/9 10/11
    Chest 28,5 31,5 34,5 37,5 40,5 43,5
    Length 37 40,5 44 47,5 51,5 56
    Shoulders 22,5 24,5 26,5 28,5 30,5 32,5

     

    KID'S FLEECE

     

    Size 0/1 2/3 4/5 6/7 8/9 10/11
    Chest 28,5 31,5 34,5 37,5 40,5 43,5
    Length 37 40,5 44 47,5 51,5 56
    Shoulders 26 28 30 32 34 35