Returns & Refunds - allstarsdirect
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Returns & Refunds

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 Upon acceptance of your order you may cancel at any time between placing your order and up to seven days after receipt of the goods. Cancellation must be made by email. You will be given a Returns Authorisation Number for tracking purposes. Once you have cancelled the order you have a legal ‘duty of care’ to take good care of the goods. You must return the goods at your expense to the address given to you on the Returns Authorisation Form. We would advise a recorded delivery for small items, and an insured delivery for larger items, and of more value. The refund will be processed within 30 days of the order date. Where goods have been returned in a poor state a 20% restocking fee shall apply. All goods sold via the internet are sold in accordance with the consumer protection (distance selling) Regulations 2000. These terms and conditions do not affect your statutory rights. Return Address: Factory Moto Ltd C/O All Stars Direct 80 Clarence Street, Bolton, BL1 2DQ

Size Guide

THE SIZE GUIDE THAT YOU CAN SEE BELOW SHOWS YOU HOW TO CONVERT SIZES OF OUR PRODUCTS. MEASURES ARE INDICATED IN CM 

The sizes below are measured from arm pit to arm pit, to get UK sizes double the size then divide by 2.5 

 

MAN'S T-SHIRT AND POLO

 

Size S M L XL XXL
Chest 48,5 50,5 52,5 55,5 59,5
Length 70 71,5 73 75 77
Shoulders 42 44 46 49 53

 

MAN'S FLEECE AND JACKET

 

Size S M L XL XXL
Chest 53 55 57 59 61
Length 66 68 70 72 74
Shoulders 47 49 51 53 55

 

MAN'S PANTS

 

Size M L XL
EUR Size 44 46 48

 

WOMEN'S T-SHIRT

 

Size XS S M L XL
Chest 40 41,5 43 44,5 46
Length 56 58 60 62 64
Shoulders 33 34 35 36 37

 

WOMEN'S TOP

 

Size XS S M L XL
Chest 37 38,5 40 41,5 43
Length 58 60 62 64 66

 

WOMEN'S FLEECE

 

Size XS S M L XL
Chest 42 44 46 48 50
Length 60 62 64 66 68
Shoulders 35 37 39 41 43

 

KID'S T-SHIRT AND POLO

 

Size 0/1 2/3 4/5 6/7 8/9 10/11
Chest 28,5 31,5 34,5 37,5 40,5 43,5
Length 37 40,5 44 47,5 51,5 56
Shoulders 22,5 24,5 26,5 28,5 30,5 32,5

 

KID'S FLEECE

 

Size 0/1 2/3 4/5 6/7 8/9 10/11
Chest 28,5 31,5 34,5 37,5 40,5 43,5
Length 37 40,5 44 47,5 51,5 56
Shoulders 26 28 30 32 34 35